0.5 Receptionist / 0.5 Membership Assistant - ETFO

The successful candidate will:

Provide reception and administrative support, including, but not limited to:


  • Provide confidential, professional support of a general, specific and/or complex nature within assigned area of responsibility.
  • Exercise judgment with respect to urgency and importance of inquiries, requests, and daily workload, meeting established deadlines.
  • Assist assigned backup as required, and senior/support colleagues where possible, during peak workload times.
  • Answer, screen, and/or direct to appropriate staff officer, service area, or other institution, all telephone calls in a courteous, professional manner ensuring the confidentiality of conversations and information.

Membership Assistant

  • Maintain accurate, current membership database with ability to retrieve, quickly and efficiently, hard data or computer-generated files in a variety of different formats.
  • Maintain accurate data on new members, associate members, and honorary life members.
  • Provide reports, lists, and labels for mailings as needed and requested.
  • Provide exceptional service to members.
  • Other duties as assigned by the manager or designate, including, but not limited to catering.

Skills required for this position include, but are not limited to:

  • Excellent communication skills, both written and oral.
  • Strong organizational skills with the ability to multi-task, thrive in a fast-paced environment, adapt quickly to change, and develop new skills.
  • Advanced Excel skills.
  • Ability to learn new computer applications.
  • Good understanding of the objectives, organization, programs, and services of the Federation.
  • Ability to communicate positively with staff, members, local leaders, and organizational representatives, while maintaining a high level of professionalism and confidentiality.

Interested applicants are required to submit a letter of application and a resume to etfohr@etfo.orgApplications must be received 4:00 p.m., March 8, 2019, quoting posting #20181928 in your subject line.


Closing date: 

Friday, March 8, 2019 - 16:00


Please indicate on your cover letter that you saw this job posting at the CALM Job Board.