Enquiries Clerk - PSAC

Salary: $45,639 - $51,364, plus $1,486.43 Bilingual Allowance

Employment type: Term up to one year

Location: Ottawa Headquarters

Closing Date: Fri, 06 Nov 2020 15:30 EST

English requirements: Comprehension, Spoken, Written

French requirements: Comprehension, Spoken, Written

Employment equity designation: Designated

Target groups: Women

Search area: Employees of PSAC, Components, and PSAC Holdings Ltd, Members giving PSAC membership number, General public

Competition Number: 9300-0003A-020

Branch/Section: Membership Programs Branch

Group: AEU 2

Classification: Band 4

Purpose of position: 

The position is responsible for providing telephone reception service and responding to email enquiries for the Public Service Alliance of Canada (PSAC).



  • Knowledge of general office procedures such as keyboarding, transcription, telephone etiquette.
  • Knowledge of the methods and procedures used to operate office equipment, such as a fax, photocopier, telephone answering equipment for carrying out daily reception, telecommunication and general office functions.
  • Knowledge of the political and operational structure of the PSAC.


  • Proficiency in the use of a variety of computer software, such as the Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook) as well as the Internet.
  • Second language skills as per the Common European Framework of Reference for Languages (CEFR) level indicated above.
  • Ability to organize, multi-task and prioritize.

Personal suitability:

  • Candidates are expected to demonstrate their commitment to union principles and social justice.

A detailed job description is available on our website: http://psacunion.ca/jobs-psac or on the attached document.



PDF icon jd_final_bil_3000-0003_enquiries_clerk_-_posting.pdf

The PSAC is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from members of equity seeking groups.

Apply for this job

Closing date: 

Friday, November 6, 2020 - 15:30


Please indicate on your cover letter that you saw this job posting at the CALM Job Board.