Labour Relations Assistant - Member Education & Events - ONA

Labour Relations Assistant (Membership Education & Events)



Location: Toronto, ON Canada

Type: Full-time

Group/Grade: Bargaining Unit 2/Grade 2

Rate: $59,331.58 (start) - $74,162.28

Date: July 3, 2020


Founded in 1973, the Ontario Nurses’ Association (ONA) is a leading health-care union representing more than 65,000 registered nurses and health professionals and 18,000 nursing student affiliates working in Ontario hospitals, long-term care facilities, public health, community, clinics and industry. ONA is committed to the advancement of the social, economic and general welfare of its members providing labour relations services that include representation of members to ensure their rights under the collective agreement are protected and negotiating the best possible terms and conditions of employment. ONA advocates for the highest standards of health care for all Ontarians. Looking to the future, ONA will continue to provide proactive strategies to raise the awareness of the value (including economic and patient benefits) of RNs with all stakeholders.


ONA is seeking to hire a Labour Relations Assistant (Membership Education & Events) to join our Education & Events Team. We are looking for a successful and enthusiastic assistant with a passion for member driven events and learning in healthcare to execute events flawlessly from conception through to completion. A strong team player who is experienced in event management, developing relationships and who is driven to providing outstanding customer service while organizing memorable events that meet quality expectations.


This position reports to the Manager, Membership Education & Events and works within the boundaries of ONA’s governing and administrative policies, vision and strategic outcomes, and team standards.


Our ideal candidate will demonstrate expertise, judgment and independence to provide advanced-level administrative support across their team with a professional and service-focused approach and superior event management coordination for all levels of ONA events.  With high attention to detail and exemplary initiative, the successful candidate will be accountable for providing support to members and staff in collaboration with our Labour Relations Officers, in a manner that is consistent with our member values.




This is what else you can expect from this dynamic role:


  • Make observable contributions to the success of other team members and the overall performance of the team.
  • Coordinate and maintain ongoing organizational projects as assigned in conjunction with the Manager, Membership Education & Events.
  • Working with the Conference Planner to coordinate (internal and external) aspects of ONA meeting and events to include resources and logistics management, registration site design and event application creation.
  • Accountable for reconciliation of event invoices ensuring contractual obligations are met. This would include reviewing invoices with original signed agreements, and conference planner, coding and reconciliation for presentation to Manager for sign off.
  • Calendar management including booking meetings, coordinating appointments and scheduling calls for provincial management meetings; at times, process incoming/outgoing mail and couriers ensuring the most efficient method is used for distribution.


What we are looking for:


The successful candidate will possess -

  • Post-secondary certificate and/or diploma in Hospitality/Event Management - required
  • Three (3) to five (5) years of relevant event management experience
  • Experience with event registration/technology
  • Records management experience.
  • Certified Meeting Professional (CMP) designation is considered an asset and will be a requirement of the position.
  • Certificate, courses and/or experience in project management/coordination is an asset.
  • Advanced knowledge of Microsoft Office 365 (including Word, Excel and PowerPoint).
  • The ability to multi-task, prioritize and manage multiple deadlines in a fast-paced environment in accordance with instructions. High level of accuracy and strong attention to detail while remaining calm and professional during high pressure situations.
  • The ability to work professionally with people from various levels of the organization; impeccable interpersonal, presentation, written and verbal communication skills.
  • Adaptable and flexible individual who can work effectively as part of a team.


Occasional travel required between sites/regional offices and/or provincially.    


Please submit your resume via ONA Jobs by July 17, 2020.


The Ontario Nurses’ Association is committed to employment and pay equity within its staff.  Applications are encouraged from equity groups including individuals of Indigenous descent, racialized individuals, individuals with disabilities, and LGBTQ+ persons.  We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources.


Thank you for your interest in joining us. Only those selected for an interview will be contacted.



Closing date: 

Friday, July 17, 2020 - 23:45


Please indicate on your cover letter that you saw this job posting at the CALM Job Board.