Labour Relations Officer - MEET Contract - ONA

Job Details



Labour Relations Officer – Membership Education & Events Team

18 Month Contract

Location: Toronto, ON, Canada

Type: Contract

Group/Grade: Bargaining Unit/Officer

Rate: $98,145.83

Date: September 11, 2020


Founded in 1973, the Ontario Nurses’ Association (ONA) is a leading health-care union representing 68,000 registered nurses and healthcare professionals, and more than 18,000 nursing student affiliates, working in Ontario hospitals, long-term care facilities, public health, community, clinics and industry.  ONA is committed to the advancement of the social, economic and general welfare of its members, providing labour relations services that include representation of members to ensure their rights under the collective agreement are protected, and negotiating the best possible terms and conditions of employment.  ONA also advocates for the highest standards of health care for all Ontarians.  Looking to the future, ONA will continue to provide the leadership with proactive strategies to raise the awareness of the value (including economic and patient benefits) of RNs with all stakeholders.


ONA is seeking to hire a Contract Labour Relations Officer on our Membership Education & Events Team (MEET). Reporting to the Manager, MEET, the successful candidate is responsible for providing learning solutions that ensure education is consistent with organizational policy and meets members’ needs. The Labour Relations Officer will be responsible for designing, delivering, monitoring and evaluating provincial education initiatives.


This is what else you can expect from this dynamic role:

  • Design, assess, and update, course curriculum and educational programs as mandated by ONA’s Board of Directors
  • Plan, deliver, and evaluate all learning sessions, workshops and presentations to ensure the delivery is aligned with identified learning objectives
  • Develop and implement a communication framework to inform members and staff of workshops scheduled to be delivered
  • Provide assistance for education evaluation processes including feedback loops to service teams and members
  • Identifying skill, knowledge and resource gaps as required to perform tasks
  • Identify risks and opportunities related to ONA achieving its goals/mandate
  • Modify learning based on learner feedback and current best practice learning models
  • Partner with other teams to understand and support their needs and recommend viable solutions (e.g. assess and make recommendations on database needs, in collaboration with the Information Technology Team)
  • Develop, evaluate and facilitate staff orientation/on-boarding



What we are looking for:

  • The successful candidate will have a degree or diploma as a Registered Health Professional and/or in Labour/Industrial Relations;
  • Certificate in Project Management and/or Alternative Dispute Resolution/Mediation
  • Post-secondary education in Adult Education preferred, or actively engaged in pursuing such designation
  • Minimum of two (2) years of experience in needs-based educational program development, design and implementation
  • Must have experience in the design, facilitation and management of organizational initiatives to stated outcomes
  • Demonstrated focus on providing innovative solutions to meet the needs of our members
  • Excellent communication skills, oral and written along with proven excellent presentation and group facilitation skills
  • Proficient in Microsoft Office, and have a basic knowledge of database applications
  • Bilingual English/French would be an asset


The successful candidate must be able to travel, possess a valid driver’s license and have access to an automobile for business use. 

All interested candidates may apply via ONA JOBS by September 25, 2020.

 The Ontario Nurses’ Association is committed to employment equity within its staff.  Applications are encouraged from equity groups including individuals of Aboriginal descent, racialized individuals, individuals with disabilities, and Gay, Lesbian, Bisexual and Transgendered persons.  We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at


Thank you for your interest in joining us. Only those selected for an interview will be contacted.

Closing date: 

Friday, September 25, 2020 - 23:45


Please indicate on your cover letter that you saw this job posting at the CALM Job Board.