• Alberta
  • Type: Full Time
  • Edmonton

Website HSAA

We are looking for one full-time Priority Issues Coordinator who will work out of the Edmonton office and report to the Executive Director.

Deadline for application: Open until suitable candidate found


The Organization:

The Health Sciences Association of Alberta (HSAA) is a progressive union representing approximately 29,000 paramedical, professional, and technical members. Our staff are committed to delivering high-quality services to our members. HSAA is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

The Position:

This position reports and directly supports our Executive Director and works in close collaboration with HSAA Executive Team. The position is a key resource in the daily operations of the Executive Director’s office, it is the primary link to emerging issues and activities, manages schedules, organizes meetings and appointments, often controlling access to the Executive Director calendar.

The Priority Issues Coordinator (PIC) ensures situational awareness by acting as the first point of contact for staff, internal and external stakeholders, dealing with emails and phone calls by responding, passing on messages, and/or highlighting them for the Executive Director’s attention.

The position plays a critical role in establishing and implementing effective issues management and communication processes, including information sharing to staff within. This requires the individual to prepare briefings and recommendations for consideration, initiate and coordinate responses, and provide value-added information and strategic messaging in a timely manner. The position presents information in a clear, concise, and visually appealing manner.

The PIC works under high-pressure situations to provide timely and accurate advice on current and emerging issues and ensures information is disseminated to the affected program areas in an efficient and effective manner. Project coordination, time management, active engagement and collaboration with employees at all levels of the organization, and creative problem-solving skills are essential for this role.

What you bring:

  • A bachelor’s degree or certificate in Communications, Business Administration, or related field with a minimum of two (2) years of related experience. An equivalent combination of education and experience may be considered.
  •  A sound knowledge of the Not-for-Profit sector, including understanding of Governance and Board functions. •
  • Demonstrated experience providing input and recommendations related to issues, opportunities, and challenges associated with a department’s operations. Remaining current and informed as to operations issues, the successful candidate demonstrates solid experience proactively recommending and providing an evaluation of issues and potential strategies to resolve them.
  • Experience managing operations and experience managing an Executive’s work schedule and calendar. Including the ability to schedule meetings and coordinate meeting arrangements as appropriate.
  • Demonstrated ability to establish and implement effective communication processes and information management systems to manage the flow of information and inquiries that are received in the operations, ensuring inquiries are routed properly, responses are prepared, and issues are addressed.
  • Excellent trouble shooting and problem-solving abilities.
  • Solid leadership and emotional intelligence skills, with demonstrated ability to collaborate, engage and influence others.
  • Strong and consistent sense of urgency.
  • Lateral thinking abilities to manage multiple complex tasks and projects simultaneously.
  • Strong written and verbal communication skills including the ability to translate and simplify complex concepts into easy-to-understand and consumable forms.
  • Must be capable to be highly confidential, discreet, and tactful.
  • Tech savvy, intermediate to advanced skills in the Microsoft Office suite of programs, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Experience with contact management and payment systems
  • Records management experience, including maintaining an accurate filing system.

Your Core Competencies:

Creative Problem Solving: You contribute ideas for how the work can be done differently to solve issues.

Agility: You anticipate and adapt to changing priorities. You are resilient in times of uncertainty.

Develop Networks: You build connections and trust in relationships.

Build Collaboration: You contribute to conditions that support teamwork, collaboration, consistency, and excellence.

Systems Thinking: You understand how the work you do contributes to the overall success of the organization.

Drive for Results: You take ownership of achieving results as an individual and as part of a team.

What We Offer:

Competitive Compensation: Commensurate with experience
Work-Life Balance: 35-hour work week, Monday to Friday
Learning & Development: Internal and external training support
Top Benefits: 100% employer-paid benefits, Flexible Spending Account, and pension plan

How to Apply:

Please submit your resume and cover letter by e-mail to Human Resources at Recruitment@hsaa.ca .A cover letter is required, as written communication skills, accuracy and attention to detail are essential to this position. In your cover letter, please tell us how your skills and experience align with this position. Your cover letter will be reviewed as part of the recruitment process.

Vaccination Policy:
HSAA has implemented a proof of COVID 19 vaccination policy for all employees, to protect the health and safety of HSAA employees and members we serve.

Any candidate in the process of applying for employment with the Health Sciences Association of Alberta, must be able to comply with one of the following:

  • Proof of COVID 19 vaccination; OR,
  • If unable to be immunized, proof of protected ground or valid medical reason.

We thank all applicants for their interest, but only those shortlisted for the position will be contacted.

If you apply to this post because you saw it here, please mention that you saw the notice at the CALM Job Board on your cover letter.

To apply for this job email your details to Recruitment@hsaa.ca