Representation Case Administrator

Representation Case Administrator

Salary: $63,881 – $71,899 plus $1,486.43 Bilingual allowance

Employment type: Indeterminate

Location:  Ottawa Headquarters

Closing Date: Tue, 04 Dec 2018 15:30 EST

English requirements:




French requirements:




Search area:

Employees of PSAC, Components, and PSAC Holdings Ltd

Members giving PSAC membership number

General public

Competition Number: 2220-0005A-018

Branch/Section: Collective Bargaining Branch

Group: AEU 2

Classification: Band 7

Purpose of position:

Note: Experience as a legal assistant is considered an asset.

Purpose of the position

Under the direction of the Coordinator of the Representation Section, this position provides secretarial and administrative support to the national and/or regionalized Grievance and Adjudication Officers, and/or Alternative Dispute Resolution Officers, and/or Classification Officers and/or Analysts (referred to as “Representation Officers”).



Education and experience:

  • The candidate for the position requires general administrative and secretarial knowledge and ability associated with successful completion of business and/or secretarial training, or equivalent, normally acquired through several years of experience in providing secretarial services relevant to the duties of the position.


  • Basic knowledge of trade union roles, objectives and activities.


  • Ability to effectively type, transcribe and perform other work processing functions using Microsoft Word;

  • Proficiency in the use of a personal computer, including to use Windows, e-mail, spreadsheets (ideally Excel) and database software (ideally Access);

  • Proficiency in spelling and in the application and usage of French and English grammar;

  • French and English written and oral communication skills are essential;

  • Ability to independently organize, plan and determine work priorities in order to meet strict deadlines, in an environment with multiple and competing priorities;

  • Demonstrated ability to work cooperatively with others.

Personal suitability:

  • High degree of initiative and good judgment;

  • Understanding and commitment to trade union and equity principles.

A detailed job description is available on our website: or on the attached document.


PDF icon jd_final_bilingual_representation_case_administrators.pdf

The PSAC is committed to employment equity and is actively seeking to ensure a representative workforce. We encourage applications from members of equity seeking groups.

Please indicate on your cover letter that you saw this job posting at the CALM Job Board.